Troubleshooting FAQs

Find solutions to common FreJun issues in our troubleshooting guide. Get step-by-step fixes for call, integration & account problems!

• Unable to Edit Default Role Permissions in FreJun? Here's What to Do | User Access Guide
• Unable to Complete KYC or Document Verification During FreJun Sign-up? | Troubleshooting Guide
• What You Need Before Setting Up WhatsApp Business on FreJun?
• Calls Dropping or Auto-Disconnecting — Network-Based Calling |Troubleshooting Guide|
• Calls Dropping or Auto-Disconnecting — Browser-Based Calling |Troubleshooting Guide|
• Not Receiving Incoming Calls on FreJun? Here's How to Fix It |Troubleshooting Guide|
• How to Retrieve a Call ID from FreJun?
• Eliminating Background Noise During Calls (Headset Configuration)
• Understanding Your Network Test Report & Improving Call Quality | FreJun Troubleshooting Guide
• Why is “My Account Under Review”?
• Why is my outgoing call redirecting to my own phone first?
• How to Collect Console Logs from Webapp | FreJun Debugging Guide
• Audio Disruptions during Network-Based Calling