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Customer Support

Sales FAQs

Sales FAQs

Sales FAQs offer quick answers to common questions about the sales process, pricing, discounts.

Trial FAQs

Does FreJun offer a free trial?

How many users can be added during the Trial period?

How many users can I add during the trial period?

Does FreJun provide onboarding support?

What's the minimum user requirement to get started with FreJun?

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Plans & Pricing FAQs

What billing options does FreJun offer?

Does FreJun offer unlimited calling?

What payment methods does FreJun accept?

Can one organisation have multiple plans?

Does FreJun charge any setup fee during the account setup process?

What is included in a FreJun license after the purchase?

How does the billing work when the virtual numbers are from two different countries?

Can the calling credits be carried from one month to another month?

Is there any expiration date on the calling credits?

Does FreJun have any restrictions in selling services?

How much does it cost for an incoming call?

How much does it cost for an outgoing call?

Does FreJun offer any discounts?

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Virtual number FAQs

Does FreJun provide Toll free numbers?

Is number porting possible for virtual numbers in India?

Are there any charges for the number porting for non-indian numbers?

What type of documentation do I need to procure the virtual numbers?

Can I procure a virtual number without a business registration certificate?

Can a user use virtual numbers from multiple countries?

Can multiple users share one virtual number?

Can I use my personal number instead of the virtual number to make calls using FreJun?

How quickly can I get my virtual number?

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UAE calling FAQs

Can I get UAE numbers if my business isn't UAE-registered?

Why are calls not allowed after 6:00 PM UAE time?

Is the UAE number registered under my company name?

How to avoid calling DNCR-registered numbers using UAE numbers?

Can I get a UAE number even though my organisation is not registered in UAE?

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AI Insights FAQs

What kind of AI insights does FreJun provide for the calls?

What’s the pricing for AI Insights on calls?

What languages does FreJun support for AI insights?

SMS & MMS FAQs

Can you send sms using an Indian virtual number?

Does FreJun provide support for Fax?

What’s the cost of sending an SMS?

What’s the cost of receiving an SMS?

Does FreJun support sending MMS?

Does FreJun support receiving MMS?

Can I send SMS using virtual numbers?

Can I create WhatsApp Business accounts with FreJun numbers?

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