Eliminating Background Noise During Calls (Headset Configuration)

Background noise during calls is commonly caused when the browser selects an incorrect microphone input device (e.g., system microphone instead of a headset). Ensuring the correct audio input is configured significantly improves call clarity and overall audio quality.

Recommended Configuration Steps:

• Open your browser (Google Chrome / Microsoft Edge)
• Navigate to Settings
• Go to Privacy and Security → Site Settings → Microphone
• Locate the microphone settings section
• Select your headset microphone from the available device dropdown

Once the correct input device is selected, ensure that the browser permissions are updated accordingly and rejoin or restart the call session to apply the changes.

Additional Recommendations:

• Avoid multiple active audio input devices during calls
• Periodically verify microphone selection after system or browser updates