--- title: Eliminating Background Noise During Calls (Headset Configuration) description: Reduce background noise in calls by selecting the correct headset microphone in your browser settings. Learn how to configure Chrome or Edge for clear, professional audio quality. --- [Skip to content](https://knowledge.frejun.com/eliminating-background-noise-during-calls-headset-configuration#main-content) ![FreJun-4](https://knowledge.frejun.com/hs-fs/hubfs/FreJun-4.png?width=265&height=114&name=FreJun-4.png) Open main navigation Close main navigation - [Go to frejun.com](https://frejun.com/) [Go to frejun.com](https://frejun.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Customer Support](https://knowledge.frejun.com/?hsLang=en) 2. [Troubleshooting FAQs](https://knowledge.frejun.com/troubleshooting-faqs?hsLang=en) # Eliminating Background Noise During Calls (Headset Configuration) Background noise during calls is commonly caused when the browser selects an incorrect microphone input device (e.g., system microphone instead of a headset). Ensuring the correct audio input is configured significantly improves call clarity and overall audio quality. ### Recommended Configuration Steps: - Open your browser (Google Chrome / Microsoft Edge) - Navigate to **Settings** - Go to **Privacy and Security → Site Settings → Microphone** - Locate the microphone settings section - Select your **headset microphone** from the available device dropdown Once the correct input device is selected, ensure that the browser permissions are updated accordingly and rejoin or restart the call session to apply the changes. ### Additional Recommendations: - Avoid multiple active audio input devices during calls - Periodically verify microphone selection after system or browser updates   - [Support FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#main-content) - [Dashboard FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#dashboard-faqs) - [Call Logs FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#call-logs-faqs) - [Contact List FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#contact-list-faqs) - 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Learn how to configure Chrome or Edge for clear, professional audio quality.", "headline" : "Eliminating Background Noise During Calls (Headset Configuration)", "inLanguage" : "en", "mainEntityOfPage" : { "@id" : "https://knowledge.frejun.com/eliminating-background-noise-during-calls-headset-configuration", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "name" : "FreJun", "url" : "https://frejun.com/" }, "url" : "https://knowledge.frejun.com/eliminating-background-noise-during-calls-headset-configuration" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Background noise during calls is commonly caused when the browser selects an incorrect microphone input device (e.g., system microphone instead of a headset). Ensuring the correct audio input is configured significantly improves call clarity and overall audio quality. Recommended Configuration Steps: Open your browser (Google Chrome / Microsoft Edge) Navigate to Settings Go to Privacy and Security → Site Settings → Microphone Locate the microphone settings section Select your headset microphone from the available device dropdown Once the correct input device is selected, ensure that the browser permissions are updated accordingly and rejoin or restart the call session to apply the changes. Additional Recommendations: Avoid multiple active audio input devices during calls Periodically verify microphone selection after system or browser updates" }, "name" : "Eliminating Background Noise During Calls (Headset Configuration)" } ] } ```