Teler FAQs

General

• What is a CPaaS platform, and how does yours differ?
• Which Use‑Cases Does FreJun Support Best? | VoIP, Live Transcription, AI Handoffs
• Where Are FreJun Data Centers Located? | PoP Locations (Mumbai, Delhi, Dubai, Frankfurt)

Getting Started & SDKs

• Do you provide client libraries?
• Where Can I Find the FreJun API Docs? | Interactive Console & Schemas
• How Do I Authenticate with FreJun APIs? | API Key & Bearer Token Guide
• Can I Test FreJun Without a Credit Card? | Free Trial & Prototyping Credits

Billing & Credits

• How Does Real‑Time Credit Billing Work in FreJun? | Per‑Second Credits Guide
• What Happens When My Balance Hits Zero in FreJun? | Grace Period & Auto‑Top‑Up
• Can I Set Spend Limits in FreJun? | Hard Caps & Budget Alerts Guide

Pricing

• How Is FreJun’s Modular Pricing Structured? | Pay-Per-Use Pricing FAQ
• Do rates differ by region?
• Are Inbound and Outbound Rates the Same in FreJun? | Cost Difference Explained

Coverage & Telephony

• Which Countries Can I Call Today with FreJun? | Global Calling Coverage FAQ
• Can I Port My Existing Numbers to FreJun? | Number Porting FAQ
• What Codecs Are Supported in FreJun? | Opus & G.711 FAQ

Security & Compliance

• Is Media Encrypted in FreJun? | TLS 1.3 & SRTP Security FAQ
• FreJun Call Recording Consent Tones | Built-in for TRAI/TDRA
• Where is data stored?

Roadmap / Upcoming Features

• What Is MCP and When Will It Launch? | FreJun Model Context Protocol
• Will FreJun Support Real‑Time TTS/STT? | Future TTS & STT Roadmap
• What does BYOC mean for me?

Developer Support & SLAs

• What uptime do you guarantee?
• How Do I Get Help in FreJun? | Support Channels & Contact Guide
• Is There a Sandbox in FreJun? | Staging Environment for Safe Testing

Integration & Extensibility

• Can I Mix Voice and Video in FreJun? | Audio Streaming & MCP Roadmap
• Do you support webhooks?
• Is there a Postman collection?

Migration & Compatibility

• How hard is it to migrate from Twilio/Agora/X?
• Can I Keep My Existing Carrier Contracts? | FreJun BYOC Feature Guide