Finance and Billing FAQs

FreJun’s billing system is designed to offer transparency, flexibility, and control. In this section, you'll find answers to common questions related.

• How do I add credits from within the product?
• How can I change or update my billing information?
• How can I find and download all my invoices?
• What is FreJun’s standard payment policy?
• How do I add billing contacts in FreJun?
• Can I cancel or pause my subscription?
• Do you accept international payments?
• How does recurring billing work?
• Will I be notified before a recurring charge?
• How do I upgrade from a USD trial to a USD paid account?
• How can I add a license and invite new users to my account?
• Do you offer refunds?
• How can I set a low balance notification?
• Is TDS applicable on payments made to your company?
• How should TDS deductions be handled?
• How to add addons via product?
• How to delete a license from your account?
• What are Billing cycles that we offer ?
• What kind of documents are needed to purchase the plan?
• Can I Convert My INR Trial Account to a USD Paid Account (or Vice Versa)?
• What is the due date of signing the Sales Agreement?
• What Are the Different Payment Options Available?