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How can I convert my Unrestricted Trial to Paid Upgrade Plan (USD)?

If your account is currently on a unrestricted trial, you can easily upgrade it to a paid USD plan by following the steps below.

Step 1 : Click on Upgrade

At the top bar of the product, click the green “Upgrade” button.

                       

Step 2 : Choose Your Plan

Select the plan that best suits your requirement:

  • Standard
  • Professional

Choose the preferred billing cycle:

  • Monthly
  • Quarterly → 5% discount
  • Yearly → 15% discount

             

Step 3 : Configure the Plan

Select your plan and click Configure Plan.

Once selected, you will be redirected to the plan configuration page.

Here, you can:

  • update license count
  • select add-ons
  • review pricing

             

Step 4 : Download Proforma Invoice(Optional)

On the plan configuration page, you will find an option to Download Proforma Invoice.

This invoice is:

  • valid for 30 days
  • can be shared with your finance / procurement team for approval

Once approval is received, please proceed with the same flow and complete the payment.

Note: We strongly recommend completing the purchase directly through the product instead of bank transfer, as this helps us activate and set up your account faster.

Step 5 : Continue to Billing

Fill in the billing details carefully:

  • Company Name
  • Billing Address
  • State / Region
  • ZIP / Postal Code
  • Tax ID (if applicable)
  • Billing Contact Number

Please ensure these details are accurate, as the same information will appear on your tax invoice.

Step 6 : Verification

Proceed to the Verification step.

Please upload / submit the required verification documents as prompted on the screen.

Jurisdiction Declaration

Customer selects the applicable jurisdiction:

  • India
  • UAE
  • United States

Jurisdiction selection governs:

  • Required identity documents
  • Verification ruleset
  • Agreement template selection
Identity Verification via AU10tix Integration

Integration

  • Embedded AU10tix hosted verification flow

For Individuals (KYC):

  • Government-issued ID upload
  • Live selfie with liveness detection
  • Face match with ID

For Businesses (KYB):

  • Certificate of Incorporation / Trade License
  • Tax identification document (PAN / EIN / TRN)
  • Authorized signatory ID verification
  • Proof of authority validation

System Outcome

  • PASS: Customer proceeds further in onboarding
  • REVIEW: Customer is temporarily restricted and flagged for compliance review

Step 7: Review & Pay

Once verification is completed:

  • review the plan details
  • confirm billing information
  • proceed with payment

After successful payment, your account will be upgraded to a paid USD plan.

Please feel free to reach out to sales@frejun.com to know more details.

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