What kind of roles can users have?

Managing user permissions is crucial for maintaining security, efficiency, and clarity in a communication platform. FreJun offers a powerful Role-Based Access Control (RBAC) system that allows business admins to assign roles and control what each user can view, manage, or perform inside the workspace. This ensures your calling, analytics, and data remain protected while giving each team member just the right level of access.

Whether you're a small team or a fast-scaling enterprise, FreJun provides default roles like Owner, Admin, and Agent, along with the flexibility to create custom roles tailored to your workflows. This article explains each role, their permissions, and how you can configure your access structure effortlessly in the FreJun web app.

FreJun supports role-based access control. Common roles include:

Owner: Full access to all settings and users
Agent: Can make/receive calls and view personal logs
Admin: Limited administrative privileges

Each role comes with specific permissions and access boundaries to ensure security and clarity in team responsibilities. User can also define custom roles using frejun webapp (https://product.frejun.com). Docs

If you have any more questions or need assistance, feel free to reach out to us at Hello@frejun.com. We’re here to help!

What kind of roles can users have?

Understand FreJun’s role-based access control (RBAC), available user roles, their permissions, and how to create custom roles for better team management.