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What is the purpose of the Roles section in FreJun?
The Roles section in FreJun is designed to help organisations manage user permissions and access controls efficiently. By assigning roles, admins can define what different users can view and do within the platform.
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Access Control
Roles allow you to control which features or data each user can access, based on their responsibilities in the organisation. -
Streamlined User Management
Instead of assigning permissions individually, roles let you group permissions and apply them to multiple users, saving time and ensuring consistency. -
Enhanced Security
By giving users access only to the tools and data they need, roles help maintain data security and prevent unauthorised actions. -
Customizable Permissions
FreJun provides flexibility to customise roles based on your team's structure—whether it's Sales, Support, Admin, or any other department.
Example:
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An Agent role might have access to call logs and SMS features, but not to billing or user management settings.
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An Admin role might have full access to all features, including analytics, settings, and team management..
Feel free to reach out to us at chat support or email us at support@frejun.com if you have any further queries or concerns.
For more Queries, reach out to us at support@frejun.com or Live chat support through your Frejun Dashboard.