What is the purpose of the Roles section in FreJun?

The Roles section in FreJun is built to help organizations efficiently manage user access, permissions, and responsibilities within the platform. Instead of manually assigning permissions to each user, admins can create predefined roles that determine what users can view, access, and manage — ensuring consistency and operational clarity.

By using role-based access control, FreJun enables businesses to maintain data security, compliance, and scalability as teams grow. Whether you’re managing Sales agents, Support executives, or Admin users, roles ensure every team member has access only to what they need—nothing more, nothing less.

• Access Control
  Roles allow you to control which features or data each user can access, based on their responsibilities in the organisation.

• Streamlined User Management
  Instead of assigning permissions individually, roles let you group permissions and apply them to multiple users, saving time and ensuring consistency.

• Enhanced Security
  By giving users access only to the tools and data they need, roles help maintain data security and prevent unauthorised actions.

• Customizable Permissions
  FreJun provides flexibility to customise roles based on your team's structure—whether it's Sales, Support, Admin, or any other department.

Example:

• An Agent role might have access to call logs and SMS features, but not to billing or user management settings.

• An Admin role might have full access to all features, including analytics, settings, and team management..

Feel free to reach out to us at chat support or email us at support@frejun.com if you have any further queries or concerns.

For more Queries, reach out to us at support@frejun.com or Live chat support through your Frejun Dashboard.

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