🔐 How the User Invitation and Verification Process Works in FreJun
When a new user is invited to join your FreJun account, they go through a simple but secure onboarding process. Here’s a step-by-step breakdown of what happens and what to expect:
✉️ Step 1: Invitation Email Sent
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As soon as an admin or authorized user adds a new user to the FreJun platform, the system automatically sends an invitation email to the provided email address.
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The email contains a secure "Join Now" or "Verify Account" link that the user must click to begin the setup process.
✅ Step 2: Enter Verification Code
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Upon clicking the link, the user will be prompted to enter a 6-digit verification code.
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This code is either included in the email or sent as a secondary security measure (e.g., via SMS depending on configuration).
🔐 Step 3: Create Password
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Once the code is verified, the user is asked to create a password for their FreJun account.
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This password will be used for all future logins, so users should ensure it's secure and memorable.
⏳ Step 4: Time-Sensitive Activation
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The invitation link is valid for 24 hours from the time it's sent.
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If the user does not complete verification within this window, their status in the user management dashboard will change to "Resend Invitation."
🔁 Step 5: Resend Invitation (if needed)
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Admins can easily click the "Resend Invitation" option in the dashboard to send a new email link.
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This allows the user to restart the onboarding process without needing to be deleted or re-added.
📝 Note:
Until the user completes verification and sets their password, they will not be able to log in or access FreJun services.
For more Queries, reach out to us at support@frejun.com or Live chat support through your Frejun Dashboard.