User Details in FreJun – Explained

The User Management section in FreJun provides a comprehensive overview of each user’s account and system privileges. Each user entry in the list displays the following key details:

1. User

   • This column displays the user’s full name along with their registered email address.

   • Clicking on the name typically leads to a more detailed profile view or settings page for that user.

2. Status

   • Indicates whether the user is currently Active or Inactive within the system.

   • Active users have access to FreJun’s features as per their role and license.

   • Inactive users cannot log in or perform any activities until reactivated by an admin.

3. Role

   • Shows the role assigned to the user (e.g., Admin, Agent, Manager, or a Custom Role).

   • This determines the level of access, permissions, and scope of data visibility within the platform.

4. License(s)

   • Displays the type of FreJun license(s) the user has been granted, such as:

     • Browser Calling – For making/receiving calls via a web browser.

     • Auto Dialer – For running automated outbound calling campaigns.

   • This helps in tracking how the user is utilising the FreJun platform and which features are enabled.

5. Teams

   • Lists all the teams or groups the user is part of within your organisation.

   • Users can belong to one or multiple teams, which often influences reporting structure and call routing logic.

This detailed breakdown helps administrators manage users efficiently, ensuring proper role assignment, access control, and licensing across the organization.


For more Queries, reach out to us at support@frejun.com or Live chat support through your Frejun Dashboard.