FreJun provides flexible user management tools to help Admins and Super Admins maintain control over the user base. Here are the key actions you can perform for individual users:
1. Edit User
This option allows you to update the details and permissions of an existing user.
Steps:
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Navigate to the Users and Teams tab.
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Hover over the user row and click the three vertical dots (⋮) on the far right.
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Select Edit User from the dropdown.
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You can update:
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First Name
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Last Name
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Role (e.g., Agent, Admin, Super Admin)
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Virtual Number
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License Type
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Add-ons
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Click Save to apply the changes.
2. Delete User
Use this option to permanently remove a user from your organization’s FreJun account.
Important Notes:
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This action is irreversible.
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The user’s data (e.g., call logs or recordings) may be archived, but the user account will be deleted from the active directory.
Steps:
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Go to the Users section.
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Hover over the target user and click the three vertical dots (⋮).
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Select Delete User and confirm the deletion when prompted.
3. Deactivate User
If you wish to temporarily suspend a user without permanently deleting their account, use the Deactivate option.
Use Cases:
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Ideal for users on leave or not currently active.
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Can be reactivated later without needing to re-invite them.
Steps:
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From the Users tab, hover over the user’s row.
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Click the three vertical dots (⋮) and select Deactivate User.
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The user will lose access immediately but can be reactivated when needed.
For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account