Teler FAQs

General

• What is a CPaaS platform, and how does yours differ?
• Which use‑cases does your service support best?
• Where are your data centers located?

Getting Started & SDKs

• Do you provide client libraries?
• Where can I find the API docs?
• How Do I Authenticate with FreJun APIs? | API Key & Bearer Token Guide
• Can I test without a credit card?

Billing & Credits

• How does real‑time credit billing work?
• What Happens When My Balance Hits Zero in FreJun? | Grace Period & Auto‑Top‑Up
• Can I set spend limits?

Pricing

• How Is FreJun’s Modular Pricing Structured? | Pay-Per-Use Pricing FAQ
• Do rates differ by region?
• Are Inbound and Outbound Rates the Same in FreJun? | Cost Difference Explained

Coverage & Telephony

• Which Countries Can I Call Today with FreJun? | Global Calling Coverage FAQ
• Can I Port My Existing Numbers to FreJun? | Number Porting FAQ
• What Codecs Are Supported in FreJun? | Opus & G.711 FAQ

Security & Compliance

• Is media encrypted?
• Do you offer call‑recording consent tones?
• Where is data stored?

Roadmap / Upcoming Features

• What is MCP and when will it launch?
• Will FreJun Support Real‑Time TTS/STT? | Future TTS & STT Roadmap
• What does BYOC mean for me?

Developer Support & SLAs

• What uptime do you guarantee?
• How do I get help?
• Is There a Sandbox in FreJun? | Staging Environment for Safe Testing

Integration & Extensibility

• Can I mix voice and video?
• Do you support webhooks?
• Is there a Postman collection?

Migration & Compatibility

• How hard is it to migrate from Twilio/Agora/X?
• Can I keep my existing carrier contracts?