How to change account access for team members?

To change account access for team members in FreJun, you’ll need to update their roles or permissions from the admin dashboard.

Steps to Change Account Access for Team Members in FreJun:

1.Navigate to ‘Users & Teams’

• From the main dashboard, click on “Users & Teams” in the sidebar menu.

• You’ll see a list of all users in your organization.

2. Select the Team Member

• Click on the name of the team member whose access you want to change.

3. Update Role or Permissions

• In the user’s profile, look for the Role or Access Level setting.

• Choose one of the following roles:

  • Admin – Full access to billing, user management, and settings.

  • Manager – Can view analytics and manage users in their team.

  • User/Agent – Can make/receive calls, but limited access to reports or settings.

  • Viewer – Read-only access to call logs and analytics (if applicable).

4. Save Changes

• After selecting the appropriate role or toggling specific permissions, click “Save” or “Update Access”.

Once updated, the user’s access will reflect the new permissions immediately upon their next login.

 You can also view this video for better access: