How do I create a new team?

FreJun allows businesses to organize users into dedicated teams so that calls, analytics, and workflows remain structured and easy to manage. Creating teams helps admins monitor performance by department, assign calling responsibilities, and filter reports based on specific groups such as Sales, Support, or Recruitment.

With just a few clicks, you can create a team, assign users, and immediately start tracking their activity across dashboards. This guide walks you through the complete process of setting up a new team in FreJun and managing it efficiently.

To create a new team in FreJun, follow these steps:

1. Click the green “Create Team” button located at the top-right corner of the Teams section on your dashboard.

2. A new window or form will open, prompting you to fill in the following details:

   • Team Name: Enter a unique and identifiable name for the team (e.g., "Sales - North", "Support Team", "Marketing Team").

   • Assign Users to the Team: From the user list, select the individuals you want to add to this team. You can search by name or email to make selections easier. Assigned users will now be grouped under this team, and their data will be associated accordingly.

3. Once you've added the required information and selected users, click the “Save” button.

   • This will create the new team, and it will immediately reflect in your Teams view.

   • The team will now be available as a filter across various analytics dashboards and reports.

     
     

You can always edit team details later if you need to add/remove users or rename the team.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

🚀 New to FreJun? Create your account here:
https://product.frejun.com/signup