Why don’t I see any status updates like ringing, connected, etc?

If you’re not seeing call status updates such as ringing, connected, or disconnected in your FreJun dashboard or application, it’s likely due to missing or incorrectly configured event listeners. These listeners are essential for tracking the progress of a call in real-time and ensuring your call management workflow functions correctly.

FreJun provides event listeners like onRinging, onConnected, and onDisconnected to help you monitor call status changes efficiently. By setting up these listeners in your application, you can receive real-time updates for each stage of the call, enabling better call tracking, analytics, and automation within your system.

You may have missed setting up the necessary event listeners like onRinging, onConnected, or onDisconnected.

If you have any more questions or need assistance, feel free to reach out to us at Hello@frejun.com. We’re here to help!

Why don’t I see any status updates like ringing, connected, etc?

Learn why call status events like ringing, connected, or disconnected might not appear and how to correctly set up event listeners in FreJun to monitor call progress.