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HubSpot Calls Show in Tab But Not Contact Profile | Fix Phone Format

Calls from FreJun integration appear in HubSpot's "Calls" tab but not under the contact profile due to mismatched phone number formatting. Ensure the contact's phone number includes the country code without spaces, parentheses, or special characters (e.g., +919876543210). If HubSpot number formatting is enabled, follow its guidelines; reach support@frejun.com or Live chat for help.

This issue is typically related to phone number formatting. Ensure that the contact's phone number in HubSpot follows the correct format. If HubSpot’s number formatting is enabled, follow its guidelines strictly. If formatting is disabled, the number should:

  • Include the country code.
  • Not contain any special characters, spaces, or parentheses (e.g., use +919876543210, not +91 98765 43210 or (987) 654-3210).

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account.

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