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What support services are available for FreJun users?

A complete guide to all support channels available for FreJun users—including email, chat, phone, and self-help resources.

FreJun provides multiple support options to help users get assistance quickly, resolve issues smoothly, and make the most of the platform. Whether you need help with setup, troubleshooting, billing, or advanced features, FreJun ensures round-the-clock accessibility through different support channels.

This article explains all available support services—Email Support, In-App Chat Support, Phone Support, and our comprehensive Knowledge Base—so you always know exactly where to get help. You’ll also find signup and demo links, along with recommended resources to improve your FreJun usage experience.

FreJun offers a range of support services to help users resolve issues quickly and make the most of the platform.

1. Email Support

  • Reach out to support@frejun.com for help with:

    • Technical issues

    • Billing inquiries

    • Account updates

    • Product usage questions

  • Ideal for detailed support and documentation requests

2. In-App Chat Support

  • Available inside the FreJun web app

  • Quick help for:

    • Call setup issues

    • Feature navigation

    • Minor technical problems

  • Real-time assistance from a support agent 

3. Phone Support

  •  You can call directly at our official Support number

    : +918035301939

  • Please make sure to use the country code "+91" before dialling the same.
  • Phone support is recommended for urgent matters that require immediate assistance, including:
      • Payment-related issues
      • Extension requests due to payment issues
      • Account-related concerns
      • Urgent service-related assistance

4. Knowledge Base

  • Access our help articles and how-to guides at:
    https://knowledge.frejun.com

  • Search for topics related to setup, troubleshooting, features, and billing.

 

Need Immediate Assistance?

For urgent assistance, including payment-related issues or extension requests, please contact us directly at +91 8035 301939. Our Support Team will be happy to assist you.

For all other queries, you can reach us at support@frejun.com or through the Live Chat available within your FreJun account.