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  2. FreJun Mobile App FAQs

What Permissions Does the FreJun Mobile App Require and Why?

🔓 Required Permissions & Their Purpose

1. Phone Access

  • Purpose: Enables FreJun to make and manage calls directly from your device.

  • Why It’s Important: This is the core functionality of the app. Without phone access, the app cannot dial numbers or register call activity.

2. Microphone Access

  • Purpose: Allows the app to capture your voice during calls.

  • Why It’s Important: Essential for two-way communication during voice calls. Without microphone access, the recipient won’t hear you.

3. Contacts Access (Optional but Highly Recommended)

  • Purpose: Lets FreJun access your phone’s contact list.

  • Why It’s Important: Allows the app to display contact names instead of just numbers, making it easier to place calls and recognize callers.

4. Notifications

  • Purpose: Sends push alerts for:

    • Incoming calls

    • Missed calls

    • Voicemails

    • Call summaries or updates

  • Why It’s Important: Ensures you stay updated in real time without constantly opening the app.

5. Set FreJun as the Default Dialer (Recommended)

  • Purpose: Enables FreJun to handle all your calling needs, even if the app is not actively open.

  • Why It’s Important:

    • Ensures the app functions seamlessly in the background.

    • Reduces the risk of call drops or missed events.

    • Allows full integration with system call logs.

6. Battery Optimization Settings (Disable Recommended)

  • Purpose: Prevents the device from restricting background operations.

  • Why It’s Important: Some phones automatically limit background apps to save battery, which may block incoming call alerts or interfere with call recordings. Disabling optimization ensures reliability.


Tip:

If you’re facing issues like missed call alerts or no audio during calls, revisit your phone’s permission and battery settings for FreJun.


For more Queries, reach out to us at support@frejun.com or Live chat support through your Frejun Dashboard.