What is Call Logs Feature in FreJun?

The Call Logs section in FreJun acts as the command center for all your business communication. Every inbound and outbound interaction—whether made through the dialer, mobile app, or integrations—is automatically captured here. This ensures complete visibility into conversations across sales, recruitment, and support teams without any manual effort.

With smart filters, AI-powered summaries, and downloadable reports, Call Logs help managers monitor team productivity, review call quality, and maintain accurate records for compliance. It eliminates the guesswork from follow-ups and enables data-driven decision-making.

The Call Logs section in FreJun provides a comprehensive view and management of all call activities associated with your account, users, and teams. Key features include:

• Detailed Call Records: Access full logs of all incoming and outgoing calls.

• Filters & Search: Quickly find specific calls using filters (date, user, team, call status) and search options.

• Call Metadata: View important details such as call duration, call outcome, assigned user, and timestamps.

• Downloadable Reports: Export call data for analysis or record-keeping.

• Call Recordings & Summaries: Listen to recorded calls and review AI-generated summaries and transcripts (if AI Insights is enabled).

This centralized hub helps teams monitor communication, track performance, and maintain accurate call documentation.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

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