Call Logs FAQs
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      3. Call Logs FAQs

      What is Call Logs Feature in FreJun?

      The Call Logs section in FreJun provides a comprehensive view and management of all call activities associated with your account, users, and teams. Key features include:

      • Detailed Call Records: Access full logs of all incoming and outgoing calls.

      • Filters & Search: Quickly find specific calls using filters (date, user, team, call status) and search options.

      • Call Metadata: View important details such as call duration, call outcome, assigned user, and timestamps.

      • Downloadable Reports: Export call data for analysis or record-keeping.

      • Call Recordings & Summaries: Listen to recorded calls and review AI-generated summaries and transcripts (if AI Insights is enabled).

      This centralized hub helps teams monitor communication, track performance, and maintain accurate call documentation.

      For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account