What should I do if my number is marked as spam?

If your business phone number is marked as spam, it can significantly impact your call connect rates and customer trust. Spam tagging usually happens due to recipient call behavior, reporting patterns, or non-compliant calling practices—not because of the telephony provider itself.

FreJun issues numbers strictly for legitimate business and personal use, following all regulatory and ethical standards. While FreJun cannot control or reverse spam labels applied by carriers or users, this guide explains what you can do if your number is flagged and how to reduce the risk of it happening again.

What should I do if my number is marked as spam?

The risk of a number being marked as spam depends entirely on the end user's calling behavior. FreJun is not liable for numbers marked as spam.

All numbers are issued with the understanding that they will be used for legitimate business or personal purposes, in accordance with applicable laws and ethical standards.

If a number is marked as spam:

• You may purchase a new number that better suits your use case.
• However, please note: All assigned numbers are final—whether complimentary or purchased—and cannot be removed or replaced.
• Standard number charges will apply for any new number.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

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