What happens when I click on a survey name (in green)?

 

  • You will see detailed survey responses for that campaign.
  • The data is presented in the following columns:
    • Name (of the respondent)
    • Received On (timestamp)
    • User (the agent/user associated with that response)
    • Rating/Response: Either a 1–5 rating or a Yes/No based on the survey type.