What is Call Status and Assigned-to Filters in Contact List ?

Managing a large contact list can quickly become overwhelming without the right filtering options. FreJun’s Call Status and Assigned-To filters are designed to give teams instant visibility into call progress and contact ownership, helping sales, recruitment, and support teams stay organized and efficient.

By using these filters, you can easily identify uncontacted leads, follow up on unanswered calls, and monitor agent performance—all from a single contact list view. This ensures faster response times, better workload distribution, and improved calling outcomes.

FreJun allows you to easily track and filter your contact list based on call progress and user assignments, helping you manage outreach more efficiently.

📞 Call Statuses:

• Unattempted:
  The contact has not yet been called.

• Attempted – Not Reached:
  A call was made, but the contact did not answer or the call didn’t connect.

• Reached Successfully:
  The call was connected and the contact was reached.

These statuses give you instant visibility into which contacts need follow-up or additional attempts.

👤 Assigned To:

You can filter your contact list by the user who is assigned to each contact. This helps in:

• Tracking performance per agent

• Managing workloads

• Viewing only your own assigned contacts

Use this filter to streamline contact handling across your team.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

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