- Customer Support
- Support FAQs
- Contact List FAQs
What is Call Status and Assigned-to Filters in Contact List ?
FreJun allows you to easily track and filter your contact list based on call progress and user assignments, helping you manage outreach more efficiently.
📞 Call Statuses:
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Unattempted:
The contact has not yet been called. -
Attempted – Not Reached:
A call was made, but the contact did not answer or the call didn’t connect. -
Reached Successfully:
The call was connected and the contact was reached.
These statuses give you instant visibility into which contacts need follow-up or additional attempts.
👤 Assigned To:
You can filter your contact list by the user who is assigned to each contact. This helps in:
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Tracking performance per agent
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Managing workloads
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Viewing only your own assigned contacts
Use this filter to streamline contact handling across your team.
For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account