Call Logs FAQs
      Back to home
      1. Customer Support
      2. Support FAQs
      3. Call Logs FAQs

      What filters are available in the Call Logs section?

      At the top of the Call Logs interface, you’ll find multiple filters to help refine your view:

      • Call Type:
        • Outgoing Answered
        • Outgoing Unanswered
        • Incoming Answered
      • Users & Teams:
        • Same as the Dashboard – you can select specific users or entire teams.
      • Tags Filter:
        • Filter calls by custom tags such as Leads, Successful, Busy, Discussed, Call After 2 Hrs, etc.
      • Date Range Filter (Top-right corner):

      Lets you choose the desired date range, and It allows you to view call data for specific time periods. Options include:

      • Custom
      • Today
      • Yesterday
      • This Week
      • Last Week
      • This Month
      • Last Month
      • This Year
      • Last Year

       

      • Clear All:
        • A quick button to reset and remove all applied filters.

       

      For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account