What filters are available in the Call Logs section?

At the top of the Call Logs interface, you’ll find multiple filters to help refine your view:

  • Call Type:
    • Outgoing Answered
    • Outgoing Unanswered
    • Incoming Answered
  • Users & Teams:
    • Same as the Dashboard – you can select specific users or entire teams.
  • Tags Filter:
    • Filter calls by custom tags such as Leads, Successful, Busy, Discussed, Call After 2 Hrs, etc.
  • Date Range Filter (Top-right corner):

Lets you choose the desired date range, and It allows you to view call data for specific time periods. Options include:

  • Custom
  • Today
  • Yesterday
  • This Week
  • Last Week
  • This Month
  • Last Month
  • This Year
  • Last Year

 

  • Clear All:
    • A quick button to reset and remove all applied filters.