What call metrics are visible on the FreJun Dashboard?

The dashboard presents key call metrics visually through graphs to give you a quick insight into call activity. These metrics include:

  • Incoming Calls: Total number of calls received.

  • Outgoing Calls: Total number of calls made.

  • Missed Calls: Number of calls that were not answered.

  • Unique Calls: Count of distinct phone numbers you interacted with.

  • Total Duration: The sum of durations of all calls.

  • Average Duration: The average length of each call.

This comprehensive view helps you monitor call performance and trends effectively.


For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account