---
title: What call metrics are visible on the FreJun Dashboard?
description: View all key call metrics on the FreJun dashboard, including incoming, outgoing, missed calls, call duration, and performance analytics.
---

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# What call metrics are visible on the FreJun Dashboard?

## A quick overview of the most important call metrics on the FreJun dashboard to track call performance, agent productivity, and communication trends in real time.

The **FreJun Dashboard** provides a clear, visual snapshot of your calling activity, helping [sales](https://frejun.com/sales/), recruitment, and support teams make data-driven decisions faster. With intuitive graphs and real-time call analytics, you can instantly understand how your team is performing across incoming, outgoing, and missed calls.

By tracking essential **call metrics**, FreJun enables managers to monitor call volume, engagement levels, response efficiency, and conversation duration—all from a single dashboard. These insights help optimize workflows, improve customer experience, and ensure accountability across teams.

The dashboard presents key call metrics visually through graphs to give you a quick insight into call activity. These metrics include:

- Incoming Calls: Total number of calls received.
- Outgoing Calls: Total number of calls made.
- Missed Calls: Number of calls that were not answered.
- Unique Calls: Count of distinct phone numbers you interacted with.
- Total Duration: The sum of durations of all calls.
- Average Duration: The average length of each call.

This comprehensive view helps you monitor call performance and trends effectively.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account  
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