Freshworks Integration FAQs
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      3. Freshworks Integration FAQs

      What call details does FreJun log in Freshsales Suite after each interaction?

      FreJun logs the following details in the Conversations or Sales Activities tab:

      • Call type (inbound or outbound)
      • Call duration and timestamp
      • Recording link (for answered calls)
      • Call reason, outcome, and tags (if configured)
      • Call transcript (if enabled)
      • Automatic association of call logs with the relevant Lead, Contact, Deal, or Account in Freshworks.

      For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account