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What call details does FreJun log after each interaction in Deskera?

A complete overview of the call data FreJun automatically logs in Deskera to ensure visibility, compliance, and sales accountability.

FreJun automatically logs detailed call information inside Deskera CRM after every inbound or outbound interaction. This ensures sales, support, and operations teams have complete visibility into call activities without manual data entry.

By syncing call logs directly with Deskera contacts, FreJun helps teams track communication history, monitor agent performance, improve follow-ups, and maintain compliance—all from a single CRM view.

FreJun logs the following details:

  • Call direction (inbound or outbound)
  • Call duration and timestamp
  • Call reason, outcome, and tags
  • Recording link (for answered calls)
  • Call logs linked to the relevant contact.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account