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Is the FreJun Chrome Extension necessary for the Microsoft Dynamics 365 integration?

Learn why the FreJun Chrome Extension is mandatory for Microsoft Dynamics 365 integration and how it enables click-to-call, automatic call logging, and in-CRM access to recordings and transcripts.

The FreJun Chrome Extension is mandatory for integrating FreJun with Microsoft Dynamics 365. It acts as the bridge between your browser-based Dynamics interface and FreJun’s cloud telephony system, ensuring real-time calling and seamless data synchronization.

Without the Chrome Extension, essential features such as click-to-call, automatic call logging, and access to call recordings and transcripts inside Dynamics 365 will not function. Installing the extension ensures your sales, support, and recruitment teams can work efficiently without switching tabs or manually updating CRM records.

Is the FreJun Chrome Extension necessary for Microsoft Dynamics 365?

Yes. Installing the FreJun Chrome Extension is mandatory for the Microsoft Dynamics 365 integration. It enables the following capabilities:

  • Click-to-call functionality directly from Leads, Contacts, and Opportunities
  • Automatic logging of call data into Dynamics records
  • In-line access to recordings and transcripts (if enabled) within the Dynamics UI.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

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