Freshworks Integration FAQs
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      2. Integration FAQs
      3. Freshworks Integration FAQs

      Is the Chrome extension necessary for Freshworks integration?

      Yes. The Chrome extension is required to enable:

      • Click-to-call functionality inside Freshsales/Freshworks
      • Real-time call initiation from CRM records
      • Automatic syncing of call logs, recordings, and metadata (call types, timestamp, reasons, outcome, tags, notes) to your CRM.

      For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account