How to Enable Post Call Survey for a Virtual Number?

Enable feedback collection after calls by following these quick steps:

Steps to Enable Survey:

  1. Create Your Survey

    • Go to the survey section and build your survey.

  2. Open Virtual Numbers

    • Navigate to the "Virtual Numbers" section.

  3. Select the Target Number
    • Choose the virtual number where you want to add the survey.

    • Scroll down to find the Post Call Survey toggle.
    • Switch it ON.
  4. Assign Your Survey

    • Pick the survey you created from the dropdown.

  5. Save Changes

    • Click Save to apply.

Your survey is now active.

 

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account