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How do I report issues with the Chrome extension?

Learn how to quickly report issues with the FreJun Chrome Extension by sharing the right details with our support team for faster troubleshooting and resolution.

The FreJun Chrome Extension helps sales, recruitment, and support teams make and manage calls seamlessly from their browser. However, if you encounter any issues such as call failures, extension crashes, syncing problems, or unexpected behavior, reporting them correctly ensures faster resolution.

This guide explains how to report Chrome extension issues in FreJun, what information to share, and how our support team uses these details to diagnose and fix problems efficiently—so your calling workflows stay uninterrupted.

If you encounter any issues or have questions, please feel free to reach out to us through our chat support or send an email to support@frejun.com. When contacting us, kindly provide the following details to help us assist you more efficiently:

  • A clear description of the problem or inquiry you're facing.

  • Screenshots or screen recordings that illustrate the issue, if possible.

  • The version of the browser you are using (e.g., Chrome 113.0, Firefox 110.0, Safari 16.4).

Providing these details will enable our support team to diagnose and resolve your issue more quickly. We’re here to help and ensure you have the best experience with our service!


For more Queries, reach out to us at support@frejun.com or Live chat support through your Frejun Dashboard.

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