FreJun Mobile App Notifications Not Received? How to Fix Call & Notification Issues

If you’re not receiving calls or notifications in the FreJun mobile app, the issue is usually due to device‑level restrictions, missing app permissions, or poor connectivity. To fix it, ensure the FreJun Dialer is enabled in Calling Accounts, grant all required permissions (Phone, Microphone, Notifications), update to the latest app version, and maintain a stable Wi‑Fi or mobile data connection. If you're unable to receive incoming calls through the FreJun Mobile App, it’s likely due to device-level restrictions, app permissions, or connectivity issues. This article provides a step-by-step guide to troubleshoot and resolve the problem.

Allow the necessary permissions for the FreJun Dialer (Android)

1. Allow Default Permissions for FreJun Dialer
Go to Calling Account.
Enable the FreJun Dialer toggle.

2. Permissions Not Granted
FreJun requires specific permissions to receive calls, including:

Phone Access
Microphone Access
Notifications

To fix: Go to your device settings → Apps → FreJun → Permissions, and allow all required access.

3. Other Permissions:
Go to App Info.
Click on Other Permissions and select all the options.
Scroll down and select Other Permissions.
Ensure all options for FreJun are enabled.

4. Outdated App Version
Using an outdated version of the FreJun app may lead to performance or compatibility issues.

5. Internet Connectivity Issues
FreJun uses VoIP for calls, which requires a stable internet connection. Weak Wi-Fi or mobile data may cause missed or dropped calls.

NOTE- The app permission settings may vary depending on the Android device. It’s essential to ensure all permissions for the FreJun app are enabled for optimal performance.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account.

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