Does FreJun Support Multi‑Level IVR? | Multi‑Tier IVR FAQ

Yes, FreJun supports multi‑level (multi‑tier) IVR, allowing you to build nested IVR menus for deeper and more organized call flows. You can create a multi‑level IVR by adding an “IVR Menu” node under any keypress in the main IVR flow, then configure additional key options and actions (like connecting to a user, playing audio, or hanging up) within that sub‑menu, enabling a structured, intuitive caller experience.