Does FreJun automatically create new contacts in Freshworks products?
Learn how FreJun automatically creates new contacts in Freshworks when you call unknown numbers, ensuring clean CRM data, faster follow-ups, and zero manual entry.
FreJun’s Freshworks integration is designed to eliminate manual CRM work by automatically capturing customer data during calls. When your sales or support teams place a call to a phone number that does not already exist in Freshworks, FreJun can instantly create a new contact—ensuring no lead or customer interaction is ever lost.
This automation improves CRM hygiene, accelerates response times, and allows teams to focus on conversations instead of data entry. Once enabled by the FreJun team, every new outbound call seamlessly syncs with Freshworks, keeping your contact database accurate and always up to date.
Yes. When you call a number that doesn't already exist in Freshworks, FreJun can automatically create a new contact. This feature must be enabled by the FreJun team to align with your CRM workflow.
To enable this feature, please contact support@frejun.com.
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