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Does each user need to connect their Pipedrive account to FreJun?

Understand how FreJun’s user-level Pipedrive integration works and why every team member must connect their account individually for accurate call logging and activity tracking.

FreJun’s Pipedrive integration is designed to ensure accurate call tracking, seamless CRM activity logging, and complete visibility into individual user performance. To achieve this, the integration operates at a user level, not at a shared or admin-only level.

This means every FreJun user who wants their calls, call recordings, and call activities to appear correctly in Pipedrive must connect their own Pipedrive account using secure OAuth authentication. This approach ensures data accuracy, accountability, and clean CRM reporting for sales and support teams.

Does each user need to connect their Pipedrive account to FreJun?

Yes. The Pipedrive integration is user- level. Every user must individually connect their Pipedrive account using OAuth in FreJun. This ensures call activity is tracked and logged under the correct user in Pipedrive.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

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