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Can I Replace or Swap Non‑India Virtual Numbers (DIDs) in FreJun? | DID Policy FAQ

FreJun’s policy for Non‑India virtual numbers (DIDs) specifically those purchased for Singapore, Australia (AUS), and New Zealand — is that they are permanently allocated to the customer account and cannot be replaced, swapped, transferred, or removed after assignment . This restriction exists due to strict regulatory and operational requirements in those countries, to ensure compliance and maintain the integrity and security of number assignments .

At FreJun, we remain committed to delivering telecommunication solutions that are both reliable and fully compliant with regional regulations. Please be advised that Virtual Numbers (Direct Inward Dialing – DIDs) obtained for Singapore, Australia (AUS), and New Zealand are governed by stringent regulatory and operational constraints.

Once these virtual numbers are assigned to a customer account, they are considered permanently allocated and may not be replaced, swapped, transferred, or removed. This policy is in place to ensure adherence to local telecommunications laws and to maintain the integrity and security of number assignments.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account.

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