--- title: Can I assign multiple post call surveys to a single virtual number? description: Learn whether you can assign multiple post-call surveys to a single virtual number in FreJun. Discover the system limitation, reasons, and how to manage surveys effectively. --- [Skip to content](https://knowledge.frejun.com/can-i-assign-multiple-post-call-surveys-to-a-single-virtual-number#main-content) ![FreJun-4](https://knowledge.frejun.com/hs-fs/hubfs/FreJun-4.png?width=265&height=114&name=FreJun-4.png) Open main navigation Close main navigation - [Go to frejun.com](https://frejun.com/) [Go to frejun.com](https://frejun.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Customer Support](https://knowledge.frejun.com/?hsLang=en) 2. [Support FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en) 3. [Surveys FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#surveys-faqs) # Can I assign multiple post call surveys to a single virtual number? ## Understand FreJun’s one-survey-per-number policy, why it exists, and how to manage your post-call surveys efficiently. Managing post-call surveys is essential for gathering accurate customer feedback. In FreJun, each virtual number can only have one active post-call survey at a time. This ensures clarity, avoids confusion for customers, and keeps feedback data organized. If you need to collect different insights, you can easily change the assigned survey. FreJun allows you to disable the current survey and assign a new one, ensuring that only one survey is active per virtual number during any customer interaction. **Can I assign multiple post-call surveys to a single virtual number?** No, You can **assign only one post call survey** to a virtual number at a time. At the end of a call, the system sends **one survey per customer interaction**—multiple surveys cannot be sent simultaneously. #### Why This Limitation? - To ensure a **smooth customer experience** and avoid confusion. - To maintain **clean feedback data** linked to each interaction. - To prevent **conflicts or duplication** in survey responses. #### Changing the Survey If needed, you can: - Disable the current survey. - Assign a different survey. - Save the changes—only the newly selected survey will be active. #### Summary - One survey per virtual number at any given time. - One survey per customer call. 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