1. Customer Support
  2. Virtual Number FAQs

How can I add a virtual number?

To request a new virtual number on FreJun, follow these steps:

  1. Locate the "Add Number" Button:
    Navigate to the top right corner of your FreJun dashboard. You’ll see a green button labelled "Add Number".

  2. Initiate Chat Support:
    Clicking on this button will instantly open our in-app chat support window.

  3. Share Your Requirements:
    In the chat, please clearly mention:

    • The number of virtual phone numbers you require.

    • The location or country (and state/region, if applicable) where you want these numbers to be based.

    • Any specific preferences (e.g., mobile or landline, toll-free, etc.).

  4. Our Team Will Assist You:
    Once you share the details, our support team will guide you through the next steps including availability, estimated provisioning time, and pricing.

This method ensures a fast and personalized number provisioning process tailored to your business needs.