Are calls automatically recorded in Freshsales Suite contact timelines?

Managing customer conversations efficiently is critical for sales and support teams using Freshsales Suite. With FreJun’s Freshsales integration, you never have to worry about missing call records or losing conversation history. Every inbound and outbound call made through FreJun is automatically captured and synced with Freshsales contact timelines.

This automatic call logging ensures full visibility across contacts, leads, accounts, and deals. Sales managers gain accurate call tracking, teams benefit from centralized communication records, and organizations maintain a reliable source of truth for audits, follow-ups, and performance analysis—all without manual effort.

Are Calls Automatically Recorded in Freshsales Suite Contact Timelines?

Yes. All calls are automatically logged in the Conversations or Sales Activities tab of the relevant contact, lead, account, or deal, ensuring a complete interaction history.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

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