---
title: Are calls automatically recorded in Freshsales Suite contact timelines?
description: Learn how FreJun automatically records and logs all calls in Freshsales Suite contact timelines for complete CRM visibility and sales tracking.
---

[Skip to content](https://knowledge.frejun.com/are-calls-automatically-recorded-in-freshsales-suite-contact-timelines#main-content)

![FreJun-4](https://knowledge.frejun.com/hs-fs/hubfs/FreJun-4.png?width=265&height=114&name=FreJun-4.png)

Open main navigation

Close main navigation

- [Go to frejun.com](https://frejun.com/)

[Go to frejun.com](https://frejun.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Customer Support](https://knowledge.frejun.com/?hsLang=en)
2. [Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en)
3. [Freshworks Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#freshworks-integration-faqs)

# Are calls automatically recorded in Freshsales Suite contact timelines?

## Understand how FreJun ensures every call is automatically logged and recorded within Freshsales Suite contact timelines for complete sales visibility.

Managing customer conversations efficiently is critical for sales and support teams using Freshsales Suite. With[FreJun’s Freshsales integration](https://frejun.com/freshworks-crm-integration/), you never have to worry about missing call records or losing conversation history. Every inbound and outbound call made through FreJun is automatically captured and synced with Freshsales contact timelines.

This automatic call logging ensures full visibility across contacts, leads, accounts, and deals. Sales managers gain accurate call tracking, teams benefit from centralized communication records, and organizations maintain a reliable source of truth for audits, follow-ups, and performance analysis—all without manual effort.

**Are Calls Automatically Recorded in Freshsales Suite Contact Timelines?**

Yes. All calls are automatically logged in the Conversations or Sales Activities tab of the relevant contact, lead, account, or deal, ensuring a complete interaction history.

**For more Queries, reach out to us at [support@frejun.com](mailto:support@frejun.com) or Live chat support through your FreJun Account**

**[Sign up](https://product.frejun.com/signup) with FreJun for free**

- [Support FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#main-content)

    - [Dashboard FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#dashboard-faqs)
    - [Call Logs FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#call-logs-faqs)
    - [Contact List FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#contact-list-faqs)
    - [Campaigns FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#campaigns-faqs)
    - [Autodial FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#autodial-faqs)
    - [Surveys FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#surveys-faqs)
    - [Users and Teams FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#users-and-teams-faqs)
    - [User Management Access FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#user-management-access-faqs)
    - [Settings FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#settings-faqs)
    - [Chrome Extension FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#chrome-extension-faqs)
    - [Mobile App FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#mobile-app-faqs)
    - [Virtual Numbers FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#virtual-numbers-faqs)
- [General Queries FAQs](https://knowledge.frejun.com/general-queries-faqs?hsLang=en)
- [Sales FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#main-content)

    - [Trial FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#trial-faqs)
    - [Plans & Pricing FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#plans-pricing-faqs)
    - [Virtual number FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#virtual-number-faqs)
    - [UAE calling FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#uae-calling-faqs)
    - [AI Insights FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#ai-insights-faqs)
    - [SMS & MMS FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#sms-mms-faqs)
- [Troubleshooting FAQs](https://knowledge.frejun.com/troubleshooting-faqs?hsLang=en)
- [Usage Policies](https://knowledge.frejun.com/usage-policies?hsLang=en)
- [Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#main-content)

    - [Hubspot Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#hubspot-integration-faqs)
    - [Pipedrive Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#pipedrive-integration-faqs)
    - [Salesforce Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#salesforce-integration-faqs)
    - [Deskera Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#deskera-integration-faqs)
    - [Dynamic 365 Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#dynamic-365-integration-faqs)
    - [Zoho Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#zoho-integration-faqs)
    - [LeadSquare Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#leadsquare-integration-faqs)
    - [Freshworks Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#freshworks-integration-faqs)
- [Virtual Numbers](https://knowledge.frejun.com/virtual-numbers?hsLang=en#main-content)

    - [Indian Virtual number](https://knowledge.frejun.com/virtual-numbers?hsLang=en#indian-virtual-number)
    - [Virtual Numbers :- Singapore/Australia/New Zealand](https://knowledge.frejun.com/virtual-numbers?hsLang=en#virtual-numbers-singapore-australia-new-zealand)
    - [UAE Virtual Number](https://knowledge.frejun.com/virtual-numbers?hsLang=en#uae-virtual-number)
    - [Virtual Number- Others](https://knowledge.frejun.com/virtual-numbers?hsLang=en#virtual-number-others)
    - [US Messaging and 10 DLC](https://knowledge.frejun.com/virtual-numbers?hsLang=en#us-messaging-and-10-dlc)
- [Finance and Billing FAQs](https://knowledge.frejun.com/finance-and-billing-faqs?hsLang=en)
- [APIs and SDKs FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#main-content)

    - [Authentication & API Access FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#authentication-api-access-faqs)
    - [Calling Features FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#calling-features-faqs)
    - [User Management – Detailed FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#user-management-detailed-faqs)
    - [Call Logs & Analytics FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#call-logs-analytics-faqs)
    - [Webhooks FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#webhooks-faqs)
    - [Managing Webhooks FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#managing-webhooks-faqs)
    - [Supported Webhook Events FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#supported-webhook-events-faqs)
    - [Additional Tools FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#additional-tools-faqs)
    - [FreJun Softphone Web SDK – FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#frejun-softphone-web-sdk-faqs)
    - [FreJun SDK – Edge Case FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#frejun-sdk-edge-case-faqs)
- [Partners and Resellers FAQs](https://knowledge.frejun.com/partners-and-resellers-faqs?hsLang=en)
- [FreJun Plans and Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#main-content)

    - [FreJun Non India Plans and Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#frejun-non-india-plans-and-pricing)
    - [FreJun India Plans and Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#frejun-india-plans-and-pricing)
    - [FreJun UAE Plans and Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#frejun-uae-plans-and-pricing)
    - [FreJun Teler Pricing for India & UAE](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#frejun-teler-pricing-for-india-uae)
    - [SIP Trunking Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#sip-trunking-pricing)
- [WhatsApp Business Integration FAQs](https://knowledge.frejun.com/whatsapp-business-integration-faqs?hsLang=en)
- [IVR FAQs](https://knowledge.frejun.com/ivr-faqs?hsLang=en)
- [Teler FAQs](https://knowledge.frejun.com/teler-faqs?hsLang=en#main-content)

    - [General](https://knowledge.frejun.com/teler-faqs?hsLang=en#general)
    - [Getting Started & SDKs](https://knowledge.frejun.com/teler-faqs?hsLang=en#getting-started-sdks)
    - [Billing & Credits](https://knowledge.frejun.com/teler-faqs?hsLang=en#billing-credits)
    - [Pricing](https://knowledge.frejun.com/teler-faqs?hsLang=en#pricing)
    - [Coverage & Telephony](https://knowledge.frejun.com/teler-faqs?hsLang=en#coverage-telephony)
    - [Security & Compliance](https://knowledge.frejun.com/teler-faqs?hsLang=en#security-compliance)
    - [Roadmap / Upcoming Features](https://knowledge.frejun.com/teler-faqs?hsLang=en#roadmap-upcoming-features)
    - [Developer Support & SLAs](https://knowledge.frejun.com/teler-faqs?hsLang=en#developer-support-slas)
    - [Integration & Extensibility](https://knowledge.frejun.com/teler-faqs?hsLang=en#integration-extensibility)
    - [Migration & Compatibility](https://knowledge.frejun.com/teler-faqs?hsLang=en#migration-compatibility)
- [Gong Integration](https://knowledge.frejun.com/gong-integration?hsLang=en)

[![Chill listening crop-3](https://knowledge.frejun.com/hs-fs/hubfs/FreJun%20Logo.png?width=163&height=34&name=FreJun%20Logo.png "Chill listening crop-3")](http://frejun.com)

Copyright © 2026, FreJun