Skip to content
Go to frejun.com
  • There are no suggestions because the search field is empty.

What is AMD? A Complete Guide to Answering Machine Detection  |FAQs & Setup Guide|

Answering Machine Detection (AMD) is a paid add-on that automatically classifies whether an outgoing call was answered by a human or reached a voicemail/answering machine. It's designed to help sales and support teams improve calling workflows and reporting by filtering out voicemail drops from live conversations.

Availability :-

  • Available only on Professional and Enterprise plans.
  • Not available on Standard plan.

____________________________________________________________________

How to enable AMD ?
  1. Go to the Virtual Number section.
  2. Select the relevant virtual number.
  3. Open the General tab.
  4. Enable Answering Machine Detection.



  5. Click on Save

AMD is configured per virtual number, not at the org level or individual user level. Each number must be enabled separately if AMD is needed across multiple numbers.
__________________________________________________________________

Pricing :-  AMD is billed per answered call-

Currency Rate per call
USD $0.009
INR ₹0.9

Since AMD is opt-in, customers are only billed on numbers where they've explicitly enabled it — there should be no surprise charges.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account.

Sign Up Now