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How to Enable Voice Broadcast in FreJun?

Voice Broadcast is a paid add-on and is not enabled by default. If you would like to use it, contact the FreJun Sales or Support team for availability, pricing, and activation.

 How to enable Voice Broadcast

  1. Contact the FreJun Sales or Support team and request the Voice Broadcast add-on.
  2. The team will help you with the applicable pricing and channel requirements.
  3. Once the add-on is enabled and your dedicated Voice Broadcast number is provisioned, you can access the feature in your FreJun account.
  4. If other users need access, the account Owner can grant the Voice Broadcast permission to the relevant roles through Role Management.

Note: Enabling the add-on for your account and granting users permission to access it are separate steps.

What are Voice Broadcast channels?

Channels determine the capacity available for placing Voice Broadcast calls. A higher number of channels allows more calls to be handled at the same time.

  • The minimum purchase is 10 channels.
  • Additional channels are available in multiples of 10.
  • The initial purchase includes one dedicated Voice Broadcast number.
  • Voice Broadcast calls use a dedicated number, separate from the virtual numbers used for regular calling.

There is no additional per-call charge for India Voice Broadcast calls under the model described for the add-on. Please contact the FreJun team for current pricing and the terms applicable to your account.

I cannot see Voice Broadcast in my account. What should I do?

Please check the following:

  • The Voice Broadcast add-on has been enabled for your account.
  • A dedicated Voice Broadcast number has been provisioned.
  • Your role has permission to access Voice Broadcast.

If you still cannot access the feature, contact support@frejun.com or reach out through Live Chat in your FreJun account.