What kind of AI insights does FreJun provide for the calls?

FreJun’s AI Insights includes:
AI Sentiment Score: Analyzes the call conversation to evaluate the tone of the speaker as positive or negative.
Call Transcript: Captures the full dialogue between the caller and the customer.
Call Summary: Provides an overview of the discussion and highlights key action items, such as any commitments made during the call (e.g., sending a document or a quote).
Talk Ratio:- Talk Ratio helps you understand how much each speaker contributed during the conversation by showing the percentage of talk time between the speakers.
These features help improve visibility, ensure important follow-ups, and enhance overall call quality.
Please feel free to reach out to sales@frejun.com to know more details.