Audio disruptions are encountered due to an unstable internet connectivity. In order to be able to make disruption free calls it is important for an user to ensure a stable internet connection.
Steps for troubleshooting:
- Ensure a stable internet connection in your system by checking its stability through this link: https://test.vsee.com/network/index.html (Run the test for at least 5 minutes).
(As visible in the below image, the network strength went from good to bad. This test helps you understand how stable your network is, ranging from bad-excellent. The "call quality prediction" graph ought to be ranging in between fair to excellent for a good calling experience using FreJun.)
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Use noise-canceling headphones or earphones during the call.
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Check the internet or network connection on the receiver's end.
If the issue still persists, contact us at the FreJun chat support or support@frejun.com.