Subscription Plans
- Standard Plan: $16.99 USD per user per month
- Pro Plan: $19.99 USD per user per month
Both plans include a virtual number (US/UK/Canada) for outbound and inbound calling. Users receive $5 USD worth of calling credits for making and receiving calls, which are charged per minute.
Standard Plan Features:
- Virtual number (US/UK/Canada) for outbound and inbound calling
- Unlimited call recordings storage (for 2 years)
- Call activity dashboard for monitoring user performance
- Call notes that can be added via Chrome extension, mobile app, or dial pad
- Customizable reports for super admins and admins
- Call Reason and Call Outcome tracking through Chrome extension, mobile app, or dial pad
- Call history & Call filters are accessible on both web and mobile applications
- Daily email reports that can be scheduled by super admins or admins
- Click to call functionality across web pages via the Chrome extension
- Mobile app for making calls, receiving calls, and viewing call logs
- Defined business hours to manage availability and incoming calls
- Call tags that can be added during or after calls
Pro Plan Features:
Includes all Standard Plan features, plus:
- Incoming Call Routing to automatically direct calls to the right user or department
- Custom greeting message for incoming calls
- Teams creation for super admins
- Call Transfer between available team members
- Post Call Survey to send customized feedback surveys to customers after calls
Add-ons:
- Auto-Dialer: $7 USD per user per month
- AI Insights (includes call transcript and summary): $0.01 USD per minute
Additional Number Procurement:
For international numbers, the following applies:
- A monthly number procurement fee
- A one-time setup fee based on the country
- Valid documents must be submitted to procure any international number
These charges can be accessed through the provided link below.
Calling Rates and Number Rentals:
To check the per-minute charges for outbound calls and the rental fees for virtual numbers:
- Outbound Calls: Select your virtual number's country (e.g., US) in the "From" section and the destination country in the "To" section to view rates.
- Number Rental and Incoming Calls: View the charges for incoming calls and number rentals across various countries.
- Per minute charges: Calls are billed per minute and rounded up, meaning partial minutes count as full minutes.
Here's the link to view detailed rates:https://product.frejun.com/call-pricing-usd
For Sales-Related Queries, contact us at sales@frejun.com
For General Support, reach out via support@frejun.com or use the Live Chat in your FreJun account.