What details are synced between FreJun and salesforce?

Call details like Tags, reason, Outcome, notes and recording are synced to salesforce.

Also, some extra fields can be added to task object and to the frejun account (contact support@frejun.com for account changes). These fields (with field names) include:

  1. call_recording__c : recording url
  2. Call_Status__c : Actual status of the call
  3. Call_Transcript__c : AI Transcript of the call
  4. Client_Full_Name__c : Name of the client who was contacted in the call
  5. Client_Phone_Number__c : Phone number of the client

Please note that field label for the above custom fields can be anything as per your choice but field names must match the above names for proper data sync.

Please note that this integration is not bidirectional. Only the changes made on Frejun will be reflected in Salesforce. If changes are made in Salesforce, they will not be reflected in Frejun.