Can I Replace or Delete a Virtual Number Once It’s Assigned to My Account?

❌ No, virtual numbers cannot be replaced or deleted once assigned.

FreJun has discontinued the number replacement policy. Once a virtual number is assigned to your organisation’s account, it becomes a permanent part of your number inventory.

Important Notes:

• No Replacements Allowed: You cannot swap or exchange an assigned number for another.

• No Deletions: Assigned numbers cannot be removed from your account, even if not in active use.

FreJun treats licenses and phone numbers (including any complimentary numbers) as distinct sub-products: You may add or remove licenses as needed. Additional Phone numbers, however, are charged separately and are non-removable once assigned.

If you need help managing your assigned numbers or have specific concerns, please contact support@frejun.com or use the in-app chat.