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      Call Logging Flow in Microsoft Dynamics 365

       

      • FreJun retrieves numbers from the Phone and Mobile fields in leads.
      • After the call, FreJun posts recording links and transcripts to the corresponding record in Microsoft Dynamics 365.
      • Call recordings and transcripts are logged under the lead's timeline.
      • Calls can be initiated directly from Dynamics using the Click-To-Call feature provided by the FreJun Chrome extension.
      • Call logs, recordings, and transcripts are also included in the Opportunities section.

      For any additional support, reach out to support@frejun.com.