Dynamic 365 Integration FAQs
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      3. Dynamic 365 Integration FAQs

      Why is my call not getting logged in Dynamics 365?

       

      • Ensure the number is retrieved from the Phone or Mobile field in Dynamics 365. Calls made using numbers outside these fields may not sync.
      • Verify that the integration is active under Settings -> Integrations in FreJun.

      For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account