Where can I find FreJun call logs in Zoho Bigin?

FreJun call logs can be accessed in two locations within Zoho Bigin:

Option 1: Through the Activities Module

Steps to view:

• Navigate to the Activities tab
• Click on Calls
• Each call log entry displays:
  • Call type (incoming or outgoing)
  • Duration
  • Voice recording (if available)

Option 2: Within the Applicant Details Page

Steps to view:

• Go to the Applicants module
• Click on the specific applicant whose call history you want to review
• Inside the applicant's detail view, open the Timeline sub-tab
• The timeline displays a chronological history of all call interactions
• Click on any entry to view detailed call log information, including call direction, time, and recording (if available).

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account