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Where can I find call recordings in Zoho CRM?

Learn how to quickly access, listen to, and manage FreJun call recordings directly inside Zoho CRM for better tracking, coaching, and compliance.

Call recordings play a crucial role in improving sales conversations, monitoring support quality, and ensuring compliance. If you’re using FreJun with Zoho CRM, all answered calls are automatically logged along with their voice recordings, making it easy to review past conversations without switching platforms.

In this guide, we’ll walk you through where to find call recordings in Zoho CRM, how FreJun syncs them automatically, and how your sales or support teams can use these recordings for training, follow-ups, and performance analysis.

Yes, you can access call recordings in Zoho CRM. When FreJun logs a call, it automatically includes a voice recording (for answered calls).

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

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