---
title: What If Truecaller or Similar Apps Label the Number Incorrectly? | FreJun Number Label FAQ
description: FreJun does not control third‑party apps like Truecaller; they rely on user‑generated data. If a number is mislabelled, you can buy a new number, but assigned numbers are final and cannot be replaced.
---

[Skip to content](https://knowledge.frejun.com/what-if-truecaller-or-similar-apps-label-the-number-incorrectly#main-content)

![FreJun-4](https://knowledge.frejun.com/hs-fs/hubfs/FreJun-4.png?width=265&height=114&name=FreJun-4.png)

Open main navigation

Close main navigation

- [Go to frejun.com](https://frejun.com/)

[Go to frejun.com](https://frejun.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Customer Support](https://knowledge.frejun.com/?hsLang=en)
2. [Virtual Numbers](https://knowledge.frejun.com/virtual-numbers?hsLang=en)
3. [Indian Virtual number](https://knowledge.frejun.com/virtual-numbers?hsLang=en#indian-virtual-number)

# What If Truecaller or Similar Apps Label the Number Incorrectly? | FreJun Number Label FAQ

## FreJun does not control third‑party caller ID apps such as Truecaller, which label numbers based on user‑generated data (how recipients perceive the call and how they report it) . If a FreJun number is incorrectly labelled in such apps, the only option is to purchase a new number that better fits the use case, since all assigned numbers are final and cannot be replaced or removed, and standard number charges apply .

FreJun does not have control over third-party caller identification applications, including Truecaller. These platforms rely heavily on user-generated data and the call recipient’s perception of incoming calls. As a result, numbers may sometimes be incorrectly tagged based on user feedback or reporting activity. FreJun shall not be held liable for such occurrences. 

In such cases, one possible approach is to have multiple users (typically 6–7 individuals) manually update or suggest the correct name for the number within the application. Over time, this may help Truecaller reflect the updated information. However, please note that this process is managed entirely by the third-party platform and outcomes are not guaranteed.

If your number is mislabelled:

- You may purchase a new number that better fits your use case.
- Additionally, customers can request a number change or replacement, subject to approval and applicable restrictions as determined by FreJun.
- Standard number charges will apply.

**For more Queries, reach out to us at [support@frejun.com](mailto:support@frejun.com) or Live chat support through your FreJun Account.**

**[Sign Up](https://product.frejun.com/signup)**

- [Support FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#main-content)

    - [Dashboard FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#dashboard-faqs)
    - [Call Logs FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#call-logs-faqs)
    - [Contact List FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#contact-list-faqs)
    - [Campaigns FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#campaigns-faqs)
    - [Autodial FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#autodial-faqs)
    - [Surveys FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#surveys-faqs)
    - [Users and Teams FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#users-and-teams-faqs)
    - [User Management Access FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#user-management-access-faqs)
    - [Settings FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#settings-faqs)
    - [Chrome Extension FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#chrome-extension-faqs)
    - [Mobile App FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#mobile-app-faqs)
    - [Virtual Numbers FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#virtual-numbers-faqs)
- [General Queries FAQs](https://knowledge.frejun.com/general-queries-faqs?hsLang=en)
- [Sales FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#main-content)

    - [Trial FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#trial-faqs)
    - [Plans & Pricing FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#plans-pricing-faqs)
    - [Virtual number FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#virtual-number-faqs)
    - [UAE calling FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#uae-calling-faqs)
    - [AI Insights FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#ai-insights-faqs)
    - [SMS & MMS FAQs](https://knowledge.frejun.com/sales-faqs?hsLang=en#sms-mms-faqs)
- [Troubleshooting FAQs](https://knowledge.frejun.com/troubleshooting-faqs?hsLang=en)
- [Usage Policies](https://knowledge.frejun.com/usage-policies?hsLang=en)
- [Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#main-content)

    - [Hubspot Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#hubspot-integration-faqs)
    - [Pipedrive Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#pipedrive-integration-faqs)
    - [Salesforce Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#salesforce-integration-faqs)
    - [Deskera Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#deskera-integration-faqs)
    - [Dynamic 365 Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#dynamic-365-integration-faqs)
    - [Zoho Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#zoho-integration-faqs)
    - [LeadSquare Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#leadsquare-integration-faqs)
    - [Freshworks Integration FAQs](https://knowledge.frejun.com/integration-faqs?hsLang=en#freshworks-integration-faqs)
- [Virtual Numbers](https://knowledge.frejun.com/virtual-numbers?hsLang=en#main-content)

    - [Indian Virtual number](https://knowledge.frejun.com/virtual-numbers?hsLang=en#indian-virtual-number)
    - [Virtual Numbers :- Singapore/Australia/New Zealand](https://knowledge.frejun.com/virtual-numbers?hsLang=en#virtual-numbers-singapore-australia-new-zealand)
    - [UAE Virtual Number](https://knowledge.frejun.com/virtual-numbers?hsLang=en#uae-virtual-number)
    - [Virtual Number- Others](https://knowledge.frejun.com/virtual-numbers?hsLang=en#virtual-number-others)
    - [US Messaging and 10 DLC](https://knowledge.frejun.com/virtual-numbers?hsLang=en#us-messaging-and-10-dlc)
- [Finance and Billing FAQs](https://knowledge.frejun.com/finance-and-billing-faqs?hsLang=en)
- [APIs and SDKs FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#main-content)

    - [Authentication & API Access FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#authentication-api-access-faqs)
    - [Calling Features FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#calling-features-faqs)
    - [User Management – Detailed FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#user-management-detailed-faqs)
    - [Call Logs & Analytics FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#call-logs-analytics-faqs)
    - [Webhooks FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#webhooks-faqs)
    - [Managing Webhooks FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#managing-webhooks-faqs)
    - [Supported Webhook Events FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#supported-webhook-events-faqs)
    - [Additional Tools FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#additional-tools-faqs)
    - [FreJun Softphone Web SDK – FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#frejun-softphone-web-sdk-faqs)
    - [FreJun SDK – Edge Case FAQs](https://knowledge.frejun.com/apis-and-sdks-faqs?hsLang=en#frejun-sdk-edge-case-faqs)
- [Partners and Resellers FAQs](https://knowledge.frejun.com/partners-and-resellers-faqs?hsLang=en)
- [FreJun Plans and Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#main-content)

    - [FreJun Non India Plans and Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#frejun-non-india-plans-and-pricing)
    - [FreJun India Plans and Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#frejun-india-plans-and-pricing)
    - [FreJun UAE Plans and Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#frejun-uae-plans-and-pricing)
    - [FreJun Teler Pricing for India & UAE](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#frejun-teler-pricing-for-india-uae)
    - [SIP Trunking Pricing](https://knowledge.frejun.com/frejun-plans-and-pricing?hsLang=en#sip-trunking-pricing)
- [WhatsApp Business Integration FAQs](https://knowledge.frejun.com/whatsapp-business-integration-faqs?hsLang=en)
- [IVR FAQs](https://knowledge.frejun.com/ivr-faqs?hsLang=en)
- [Teler FAQs](https://knowledge.frejun.com/teler-faqs?hsLang=en#main-content)

    - [General](https://knowledge.frejun.com/teler-faqs?hsLang=en#general)
    - [Getting Started & SDKs](https://knowledge.frejun.com/teler-faqs?hsLang=en#getting-started-sdks)
    - [Billing & Credits](https://knowledge.frejun.com/teler-faqs?hsLang=en#billing-credits)
    - [Pricing](https://knowledge.frejun.com/teler-faqs?hsLang=en#pricing)
    - [Coverage & Telephony](https://knowledge.frejun.com/teler-faqs?hsLang=en#coverage-telephony)
    - [Security & Compliance](https://knowledge.frejun.com/teler-faqs?hsLang=en#security-compliance)
    - [Roadmap / Upcoming Features](https://knowledge.frejun.com/teler-faqs?hsLang=en#roadmap-upcoming-features)
    - [Developer Support & SLAs](https://knowledge.frejun.com/teler-faqs?hsLang=en#developer-support-slas)
    - [Integration & Extensibility](https://knowledge.frejun.com/teler-faqs?hsLang=en#integration-extensibility)
    - [Migration & Compatibility](https://knowledge.frejun.com/teler-faqs?hsLang=en#migration-compatibility)
- [Gong Integration](https://knowledge.frejun.com/gong-integration?hsLang=en)

[![Chill listening crop-3](https://knowledge.frejun.com/hs-fs/hubfs/FreJun%20Logo.png?width=163&height=34&name=FreJun%20Logo.png "Chill listening crop-3")](http://frejun.com)

Copyright © 2026, FreJun